RibbonRibbon

    Terms of Service

    Last updated: January 2025

    1. Acceptance of Terms

    By accessing and using Ribbon Health ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

    2. Description of Service

    Ribbon Health provides a health savings platform that enables users to:

    • Create and manage health savings goals
    • Deposit and withdraw funds from their health wallet
    • Purchase health and wellness products through our marketplace
    • Track their health savings progress

    3. User Accounts

    To use certain features of our Service, you must create an account. You agree to:

    • Provide accurate and complete information during registration
    • Maintain the security of your account credentials
    • Notify us immediately of any unauthorized access to your account
    • Accept responsibility for all activities that occur under your account

    4. Savings and Transactions

    By using our savings features, you acknowledge and agree that:

    • All deposits and withdrawals are processed through secure payment partners
    • Funds in your health wallet are designated for health-related expenses
    • Transaction processing times may vary based on your payment method
    • We may impose limits on deposits, withdrawals, or purchases for security purposes

    5. Marketplace Purchases

    When purchasing products through our health marketplace:

    • All prices are displayed in Nigerian Naira (₦)
    • Product availability is subject to change without notice
    • We reserve the right to refuse or cancel orders at our discretion
    • Delivery times and shipping costs may vary based on location

    6. Prohibited Activities

    You agree not to:

    • Use the Service for any unlawful purpose
    • Attempt to gain unauthorized access to our systems
    • Interfere with or disrupt the Service
    • Submit false or misleading information
    • Use the Service to launder money or engage in fraudulent activities

    7. Limitation of Liability

    Ribbon Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you have paid to us in the twelve months preceding the claim.

    8. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

    9. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be resolved in the courts of Lagos State, Nigeria.

    10. Contact Us

    If you have any questions about these Terms, please contact us at support@ribbonhealth.co